Customer-Centric Growth Tour, The Texas Edition
Explore what it really takes to delight customers and turn strong relationships into stronger business outcomes. Together, we’ll uncover where you stand on your customer-centricity journey, how you measure up against your peers, and what true leadership looks like in this space.
Meet the 9 Cs
A Framework to Get Closer to Your Customers
Through an immersive, hands-on workshop and panel discussion, participants will dive into practical strategies to create brand advocates and loyal fans, unlocking greater ROI with customer-centric approaches.
We’ll also discuss use cases applying ‘AI in personalization’ pertaining to the customer-centricity 9 Cs framework.
Context
Tailoring messaging based on market-specific and cultural insights.
Content
Designing compelling storytelling that resonates globally and locally.
Campaigns
Orchestrating audience-first activations that drive engagement.
Channels
Optimizing multi-channel platforms for seamless customer interactions.
Conversion
Deploying data-driven strategies to drive stronger ROI.
Company
Embedding customer-centric values into the organizational DNA.
Competitor
Establishing standout strategies for loyalty and retention.
Collaboration
Breaking silos to foster cross-functional alignment.
Customer
Refining experiences tailored to your target audience.
Agenda
Welcome & refreshments
2:30 PMOverview of the 9 Cs Framework
2:50 – 3:30 PMCustomer-Centric AI Insights Panel
3:30 - 4:00 PMBreakout Roundtables & Action Planning
4:00 - 5:00 PMNetworking Happy Hour – Cheers with your peers!
5:00 – 6:00 PM
Panels
Register for ‘Customer-Centric Growth Experience’ Tour: The Texas Edition.
Note: all registrations are subject to manual approval to ensure the best experience for all of our attendees. You will receive a confirmation email and calendar invitation to confirm your RSVP.
