Contact centers are quickly evolving to keep up with rapid technological changes, including the rise of generative artificial intelligence (AI). And the security measures they use to safeguard their customers, employees and company need to keep up, too.

Download this ebook and explore:

• Four megatrends changing how businesses operate
• The business benefits and security risks of AI
• Strategies to overcome potential threats
• Questions to ask vendors to assure cloud network security

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