Insurance customers are 3X more likely to shop again the following year—and that’s on a good day. Now throw in a volatile market and rate hikes, and retaining your policyholders can feel downright hopeless.
The good news is you can significantly improve how policyholders experience those products—by delivering exceptional digital experiences.
This handy guide distills what real personalization looks like for policyholders— including concrete examples—and how to leverage the right data to retain them for the long haul.
