In today’s world, there’s no higher priority for companies than the security of their customer data. For companies using on-premises solutions, the full responsibility for data security and regulatory compliance falls on their teams. That can be particularly challenging in highly regulated industries, such as financial services and healthcare, which have an even higher threshold to ensure that their solutions and vendors are compliant. With on-premises environments, organizations may struggle to find the resources or time to acquire the latest security measures required to meet today’s increasingly strict privacy regulations. Maintaining strong physical security across many business locations, each with its own on-premises system, only adds to the challenge. With a cloud communications solution (commonly known as unified communications as a service or UCaaS), on the other hand, companies have access to greater security measures to protect customer information than with traditional on-premises systems. In addition, the shared security environment and policy platform the cloud can provide (in which the vendor and the customer share ultimate responsibility for data security) offers an inherent advantage to businesses without large IT departments or those spread across multiple locations (for more information, see Account Security as a Shared Responsibility on page 9). Customers benefit from the economies of scale provided by leveraging the UCaaS provider’s security expertise and hardened facilities. In this way, moving to a cloud communications solution can actually raise an organization’s security posture. RingCentral has maintained a long-standing commitment to security, built on our deep expertise in operating
and securing unified communications and SaaS products. This white paper provides insight into the security and trust built into RingCentral’s products and services.
